by Steve Farzam | Aug 4, 2020 | Hospitality, Shore Hotel, Steve Farzam
The success of the hospitality industry relies heavily on customer service. Customer service entails paying attention to detail, personalization of guest’s experience, and creativity in providing services. The following are customer service tips for those in the...
by Steve Farzam | Jul 6, 2020 | Farzam Steve, Hospitality, Santa Monica, Shore Hotel, Steve Farzam, The Shore Hotel
More and more businesses use Instagram and other social media as a way to help their businesses. This may seem strange, but social media has evolved into an ideal place for businesses to advertise themselves to their customers. Here are some ways that a hotel can...
by Steve Farzam | Apr 15, 2020 | Santa Monica, Shore Hotel, Steve Farzam
As the coronavirus pandemic continues to ravage the world and overtake the headlines, every professional industry has been impacted in some way. The hospitality industry is certainly no exception to the rule, as travel has been greatly altered, and destination cities...
by Steve Farzam | Mar 19, 2020 | Shore Hotel, Steve Farzam, The Shore Hotel
There’s no denying that an online rating will have a significant impact on your business, especially if you manage a hotel. This is the first place consumers will look to find quality accommodations, and they place a high value on the reviews left by previous...
by Steve Farzam | Feb 26, 2020 | Hospitality, Shore Hotel, Steve Farzam
Having a successful hotel is about more than just providing a comfortable place to sleep. Most people will pick their hotel based heavily on first impressions about how the rooms look. Therefore, being up to date on the latest interior design trends helps people to...
by Steve Farzam | Feb 10, 2020 | Hospitality, Santa Monica, Shore Hotel, Steve Farzam
Hotel and lodging businesses are incredibly competitive, offering special rates and amenities to attract guests. Many hotels look to give guests the comforts of home to make the stay as nice and as comfortable as possible. Adding these amenities to a hotel or lodge...
