by Steve Farzam | Oct 9, 2020 | Hospitality, Steve Farzam, The Shore Hotel
There’s no doubt about it, COVID-19 has certainly driven down business and forced many other business owners to shut down for an extended period. However, the reality of all this is that most people can’t simply shut down for too long. This is due to both...
by Steve Farzam | Oct 9, 2020 | Hospitality, Shore Hotel, Steve Farzam
Technology has been one of the keys to coping with the COVID-19 pandemic. For example, at the start of the epidemic, school and work moved online for most people. In many cases, so did church services. Technology has made it possible for people to stay connected...
by Steve Farzam | Aug 4, 2020 | Hospitality, Shore Hotel, Steve Farzam
The success of the hospitality industry relies heavily on customer service. Customer service entails paying attention to detail, personalization of guest’s experience, and creativity in providing services. The following are customer service tips for those in the...
by Steve Farzam | Jul 6, 2020 | Farzam Steve, Hospitality, Santa Monica, Shore Hotel, Steve Farzam, The Shore Hotel
More and more businesses use Instagram and other social media as a way to help their businesses. This may seem strange, but social media has evolved into an ideal place for businesses to advertise themselves to their customers. Here are some ways that a hotel can...
by Steve Farzam | Apr 15, 2020 | Santa Monica, Shore Hotel, Steve Farzam
As the coronavirus pandemic continues to ravage the world and overtake the headlines, every professional industry has been impacted in some way. The hospitality industry is certainly no exception to the rule, as travel has been greatly altered, and destination cities...
by Steve Farzam | Mar 19, 2020 | Shore Hotel, Steve Farzam, The Shore Hotel
There’s no denying that an online rating will have a significant impact on your business, especially if you manage a hotel. This is the first place consumers will look to find quality accommodations, and they place a high value on the reviews left by previous...
